Time: Saturdays, 9:00 am - 10:30 am EST
If you aspire to success as a manager and leader, you'll need good people-management skills. This micro course gives you those, and the insight you need to understand, manage and affect human performance. You'll see how your role as a manager is to achieve results through others. You'll review human-performance systems and learn how their component parts affect productivity. Learn how to uncover performance problems, determine their causes and improve performance to get the results you want.
Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs.
WHAT YOU'LL LEARN
By the end of this micro course, you'll be able to:
- Describe the role of a manager.
- Use a human-performance model to diagnose performance problems.
- Identify performance gaps.
- Troubleshoot problems to determine why they occur and how to fix them.
Competencies/skills developed in this micro course include:
- Performance Management
- Performance Planning
- Performance Monitoring
- Problem Solving
Webinars 80% Attendance Policy. Members are required and MUST attend at least 80% of a webinar in order to qualify for Continuing Education learning hours.