FAQ.23

Question:

How do we stop all the minor RFI’s and doesn’t the contractor just do these to set up a delay claim?

Answer:

Answering questions from contractors is part of the architect’s role when doing construction contract administration. On occasion some contractors, find it easier to send in an RFI than to hunt in the documents further. Although lack of response to a contractors questions could be used as part of a claim, most contractors and trades simply want to build a good product the same way you want to have designed one. The process for sending in RFI’s has become extremely easy with e-mail, architects can become just as organized in responding to them. The RFI process needs proper management by both contractors and consultants in order for it to be an effective tool to assist construction. This should be addressed at the kick-off meeting, at the beginning of the project.

RAIC Canadian Handbook of Practice (CHOP) 2nd Edition, Volume 2, Chapter 2.3.10, Appendix A - Requests for Information or RAIC Canadian Handbook of Practice 3rd Edition Part 6 Chapter 6.6 has information on managing the RFI process.

There are also several pertinent articles and spec sections written by other architects on the Management of the Project portion of the OAA Website. Search term: RFI