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13 July - 13 July 2016
Richard Steinecke, a specialist in Regulated Professions, will tell us "How to Avoid Being Disciplined or Sued".
The webinar will take place on Wednesday, July 13, 2016, 12:00-1:00 pm.
With over three decades of experience advising on complaints, lawyer Richard Steinecke has seen literally thousands of cases. "What strikes me most" says Richard, "is how easily most complaints could have been avoided."
The presentation will be chock-full of suggestions and strategies to enhance communications with clients and others, to manage client expectations, to ensure informed client decision making, to stay within your area of expertise, to document your activities, and to respond to concerns when they do arise. This presentation is not about practising defensively, it is about practising happier and better.
Click here to register.